Dallas

Customer Service

FreshPoint Dallas Customer Care Department

Direct Line: 972.385.5880
Fax Lines: 972.239.2820

WE ARE PROUD TO TAKE CARE OF YOUR FOODSERVICE NEEDS SEVEN DAYS A WEEK!

Customer Care Hours:

Monday through Friday:         8:00 a.m. -   5:00 pm.
Saturday:                               8:00 a.m. - 12:00 p.m.
Sunday:                                 1:30 p.m. -   4:30 p.m.

We are closed Thanksgiving Day, Christmas Day, and New Year's Day.

FreshPoint Dallas currently utilizes a diverse team of professionals inside and outside of the office. Each of our customers has service professionals with unique backgrounds dedicated to their account.

Our professionals have the experience to assist your chefs, nutritionists, and managers through every working day. At FreshPoint, we do not just take orders, we are a part of your foodservice team, and we care enough to do what is right for your operation.

  • Customers benefit from person-to-person relationships
  • Experienced representatives with unique backgrounds
  • Orders taken live, online, over the fax, or from voicemail.
  • Valuable, up-to-date market information
  • Special pricing programs tailored to your individual needs.
  • Customer consultation and education
  • Crisis management & Quality Alerts

"Your Success is Our Success"

More Features

You now have options to:

  • Detailed and Summarized Usage Reports
  • Invoice Credit Inquiries
  • Customized Order Guides based on day, sequence & item
  • Detailed Order History
  • Detailed Shopping Cart visualizations
  • Customized & itemized inventory sheets
  • User assignment per department
  • Unlimited e-confirmations

South FLorida:

The Chefs Toy Box is a listing of hot items, market trends and seasonal products.

Local:

The Chefs Toy Box is a listing of hot items, market trends and seasonal products.